New in 2.14 Maintenance windows

Know when your site stops answering.

Tern checks your websites, APIs and scheduled jobs every 30 seconds from six regions, keeps a public status page up to date and alerts whoever is on call by email, SMS or phone.

between checks on paid plans
30 s
check regions on three continents
6
regions must agree before anyone is paged
2
checks free, no card needed
10

What Tern does

Four jobs, each small enough to set up in an afternoon.

Features
A steel radio mast with antennas and cables, silhouetted against a pink and blue evening sky

Checks

Check websites, APIs and scheduled jobs, with a second region confirming network failures before we alert you.

Interval
30 s paid, 3 min free
Regions
6
Check types
6
A white lighthouse and keeper’s house on a green headland above a deep blue sea

Status pages

Publish the current state of your services and add incident updates where people can find them.

Pages
1 Free; 3 Team; 10 Business
Custom domains
Business
Themes
Light and dark
Two hands holding a smartphone over a blurred lakeside background

On-call alerts

Set a rota, choose alert channels and give an unacknowledged incident a backup contact.

Rota
Team and Business
Escalation
Business
Alert channels
Email, SMS, phone, team chat, signed webhook
A pad of peach sticky notes and a black pen resting on a laptop keyboard

Incident records

Keep a timeline of confirmed failures, acknowledgments and updates sent to your status page.

Timeline
Failure, alert, acknowledgment, recovery
Updates
Posted to your status page
Maintenance
Scheduled windows

Where alerts go

Tern sends alerts and status changes to the tools your team already reads. Nothing to install.

  • Alerts

    Email

    Down, recovered and weekly report emails to any address.

  • Alerts

    SMS

    Text messages to on-call numbers in 140 countries.

  • Alerts

    Phone call

    A spoken alert that repeats until someone presses 1.

  • Alerts

    Team chat

    Posts to any chat tool that accepts an incoming webhook.

  • Developers

    Webhooks

    Signed JSON for every check result and incident change.

  • Developers

    REST API

    Create checks, read results and post incident updates.

  • Status pages

    RSS and Atom

    Each status page has a feed of incidents and maintenance.

  • Status pages

    Calendar feed

    Maintenance windows as an iCal feed your customers can add.

Pricing

Start on the free plan. Move up when you need faster checks, more status pages or SMS alerts.

All plans and add-ons
  • Free

    Check a small website or side project every three minutes with email alerts.

    $0free for good

    • 10 checks
    • 3-minute interval
    • 1 status page
    • Email alerts
  • Business

    Monitor up to 250 checks with escalation policies, single sign-on and status pages on your own domain.

    $79per month

    $790 per year

    Pay yearly: 2 months free

    • 250 checks
    • 30-second interval
    • 10 status pages on your own domain
    • 1,000 SMS/month
    • Escalation policies
    • Single sign-on
    • 25 team members
    • 13 months of history

Recent releases

Every release, newest first. Follow the feed to hear about the next one.

All releases
  1. 2.14

    Maintenance windows

    Schedule maintenance for selected checks and show the work on your public status page.

    • 2 New
    • 1 Improved
    • 1 Fixed
  2. 2.13.1

    Alert delivery fixes

    Corrected two alert delivery problems found after the phone-alert release.

    • 3 Fixed
  3. 2.13

    Phone alerts and SSL checks

    Paid plans gain phone-call alerts, and every plan can monitor certificate expiry.

    • 2 New
    • 1 Improved
    • 1 Fixed

Questions

All questions
What does Free include?

Free includes 10 checks at a three-minute interval, one public status page and email alerts. Every plan includes the API and weekly reports. To add an eleventh check, remove one or move to a paid plan.

How do you confirm a failed check?

A failed network check triggers a repeat from a second region. We open an incident and alert you when the second region also reports failure. For cron checks, a second regional worker confirms a missed heartbeat after the deadline and configured grace period.

Do I need a card to start?

No. Sign up for Free without a card and keep it for as long as it suits your needs.

Can I change plans later?

Yes, in account settings. Upgrades take effect when confirmed, with any prorated charge shown first. Downgrades take effect at renewal; reduce your checks, members and status pages to the new limits before then.

How does yearly billing work, and can I get a refund?

Team costs $240 per year and Business costs $790 per year, paid up front. You can request a yearly-plan refund within 30 days of the charge. Monthly plans are not refunded for part months. Email billing@tern.example.com with your invoice reference.

From the journal

Add your first check in two minutes.

Paste a URL, choose who gets alerted, and Tern starts checking from six regions straight away.